Reflecting on the week that was: November 9, 2019

I have had some interesting conversations this past week, both personal and professional and some that were in between. I was told that I was a pioneer, and inspirational. Being called a pioneer was new, so I particularly liked that.

After years of being asked, “what I do” I finally figured it out (I have another blog about that), which was very satisfying and revealing. Now that I know what I do, I can much more easily tell people, and explain why they need me to help them be successful with their digital transformation project (or other big, unwieldy initiatives).

However, something someone said, in one the conversations is still bouncing around inside of my head: they said, that people want to know how to break-through the shell of what they’ve learned/been taught. Which is a noble thought; an admirable goal.

But what strikes me is that they want a shortcut. They want a course, or a checklist, that when you do these things you will have become aware, you will have dropped your mask, you will have unlearned the negative patterns you have learned. And certainly, there are retreats you can go on, books you can read, therapy you can do, coaching or mentoring you can get, and they all help move along the path, but there are no shortcuts. It takes as long as it takes, it happens when it happens and even when it happens, it continues to evolve; it never stops, you never arrive. Get used to it.
We have been taught that if you take the course, get the certification, finish your “to do” list, that all will be right with the world, that we will be successful when that happens. But it’s a big, fat lie.

You define success, the same way you define happiness. Looking for external approval and validation is only going to make you miserable.

What is success for me? Having work that I like doing, working with people who trust and respect me, spending time with friends, painting, going to museums and art galleries, seeing art, going to jazz or classical music concerts, going for a walk in nature, people watching, allowing my mind to wander, spending time along (sometimes a lot of it), reading, watching movies, eating good food (especially with friends), connecting with people, sharing my story/experience, learning, experimenting. 

It has taken me a lot of time and effort to figure these things out, it’s not been easy, but I wouldn’t change it for the world. There are no shortcuts.

What do I Do: the box I fit into

What do I do?

I get asked this question all the time; for years I have been asked this question. At the beginning of my career I could say I was an accounting student, or an accountant, and people understood this. However, the more education and experience I got, the more difficult it became to say precisely what I did. 

When I became self-employed, I used to say that I did knowledge management consulting, and I did, but people (mostly) didn’t understand what that meant, so I tried to explain. I could give examples of projects that I had done and the impact that it had had, and they sort of understood, but not really. They smiled and nodded and we moved onto another subject.

I have been self-employed for 16 years, my consulting practice has changed and evolved, the “how” of what I do has changed. I now incorporate artistic methods/thinking into what I do (the truth is, they was there all along, I just didn’t have a name for it, much like the agile, and design thinking practices I incorporated in to my methodology, without having a name for them either). But, honestly, no one cares about the “how”, they care about the results. 

What are my results? 

I stop you from failing with your big, unwieldy projects and programs. Your big, cross-functional, cross-organisational initiatives, that don’t neatly fit into a box. Those initiatives that have lots of stakeholders, lots of moving parts, lots of conflicting objectives. They have technology, they have processes, they have people.

Examples: One organisation recognised an ROI of 165%, while another was prevented from throwing out a million dollar (Cdn) IT investment and starting over.

In the current environment, these projects are called digital transformation, and up to 95% of them fail. When I first started, they were mostly called knowledge management, and somewhere around 50% of them failed. Certainly, one of the first KM projects I did had failed twice previously under different project managers, and I came along and did it using an iterative, collaborative approach (what might be called agile and design thinking now). Not only did I have a successful pilot with 100 people, but eventually had almost 7000 people using the platform, which increased to 10,000 on the momentum of what I had started even after I left the organisation. 

Since going out on my own, I have helped other organisations do this—well, at least the ones that trusted me. There were some that were uncomfortable with my cross-functional, collaborative, iterative approach, and so shelved my work, which is their prerogative. 

My success is built on experience, trial and error, persistence, collaboration, communication, curiosity, critical thinking, leadership, and a willingness to admit that I don’t know the answer but I’ll find out. There is no course that teaches these things, only experience. 

Courses and certifications teach theory, they teach best practices. But as anyone who knows about best practices will tell you, best practices are dependant on the organisation, the situation, the culture, the people, the technology, and the processes. Best practices from one situation/organisation will not necessarily give the same results somewhere else. 

Experience takes best practices and asks the question, how do we take that and make it work here, in this environment, with this technology, with these people?

What do I do?

I ask the questions, and I successfully plan and execute big, unwieldy projects.

I am Stephanie Barnes and I am … magic


(I am like a Tardis—I look ordinary, but contain powers beyond your imagination)

I don’t fit in a box
I work in the white space between the boxes

I don’t conform
I am a leader and a follower
I am analytical and creative
I am process-driven and flexible
I do digital transformation and culture change
I am a program and project manager and a performer of tasks
I get things done and I leave them until it is time to do them
I balance people, process, and technology
I balance business and technology
I am a bridge builder and an island
I like data and I think it’s pointless
I like theories and practicality
I create strategies, I implement them, and I go with the flow
I like the simplicity of black and white, while loving the energy, chaos, and emotions of layers of colours
I am patient and impatient
I rush ahead and I wait and see
I accept the things people tell me as true, and I ask lots of questions
I love silence, jazz concerts, and the symphony
I love the stillness of nature and the buzz of city life
I like order while finding it boring
I like chaos while finding it overwhelming and requiring order
I am a twin and an individual

I am organised chaos

Why do I do these things?

Because I am an expert and a novice
Because I am experienced and skilled, collaborative and curious
Because I am searching and challenging boundaries
Because I wonder what happens if…

My path to creativity

In my introduction, last week, when I spoke at the Future Females: Berlin creativity event.  I made a joke about being an accountant and a IT professional and that I was going to talk to them about creativity. I said, “I know what you’re thinking, what is and accountant and IT person going to tell us about creativity?” and really, how does someone who studied accounting and IT come to be doing creativity?!? I mean, really???!!!

You’re going to have to trust me that it is all connected, I don’t want to bore you to death with all the details, but the short answer is, that after having the creativity, figuratively, if not literally, beaten out of me of during years of education, I came to realise how important it is.

I was exhausted and burnt out and a bit bored because I had finished my MBA and didn’t have any hobbies, after-all who has time for hobbies when there is school work to be done. So, I started trying things out: drawing (oooh, this is math, I can do math), photography (oooh, nice to be outside, what happens when I do this with the shutter speed?), rock climbing (hated it, never again), going to the symphony (loved it), painting (ooooooh this is amazing, this one REALLY stuck). As I tried out all these things some of them stuck, and some of them didn’t, but I slowly started to figure out who I was, other than a student. Who I was, when I wasn’t trying to do a “should” or a “supposed to” and it was fantastic. Having these creative outlets helped me be more balanced, to be better at my career, because I thought more critically, and I was more resilient.

I decided a week ago to leave the knowledge management consulting that I had been doing for 15 years behind, and to step fully into the creativity and innovation work that I had been developing over the last 6 years and it feels like, this is it, this is what I am here for, this is what this long, circuitous journey has been about: getting me ready to use all the skills and knowledge I have accumulated along the way to help organisations and people to be more balanced, to use both sides of their brains, to look at things differently if they want different outcomes; to apply artistic practices and principles to all kinds of problems to arrive at better, more balanced, more useful solutions.

I am so excited to be here!

Future Females: Berlin, Thinking creatively & thinking bigger event

Last night (July 17, 2018), I spoke to a group of about 70 energetic, engaged (mostly) women at the Future Females: Berlin, Thinking Creatively & Thinking Bigger event.

What an honour and a privilege to talk to them about creativity and how to increase it’s presence in both our professional and personal lives.

I shared 4 different creativity activities with them, 1 was an improv activity, and the other 3 were drawing, as well as some background and context information about creativity.

I usually speak with much smaller groups, so this was a great learning opportunity for me, but despite my “learning on the job” or maybe because of it, we had a great time, some good discussion, and some fun trying new activities.

Thank you to all who came out and tried something new!

I have posted my slides on Slideshare, if anyone is interested.

Just watch me!

This is the evolution of me. I’m taking all of my experience and history and creating a new layer.

My undergrad in accounting, my time working in finance and accounting, my MBA in information technology, my time working in technology and then as an independent knowledge management consultant, and my development as an artist, have all led to this moment, this realisation of potential: entelechy.