Just in case you missed it in my social media activities, the World Journal of Science, Technology and Sustainable Development has published my article about Knoco’s Bird Island. The article is called, “Serious game: Knoco’s Bird Island, making the point for KM” and will be published this spring, but is already available online, https://linkis.com/emeraldinsight.com/ijdJ4
Yes, I still get this question or some variation on it, even though there are lots of case studies and examples of knowledge management activities having a significant impact on the results of an organization.
The quickest and often the easiest way of winning over sceptics is by having the opportunity to do Knoco’s Bird Island workshop (https://www.knoco.com/bird-island.htm), I have seen more “light bulbs” come on for people in doing this 2-hour workshop than I ever would have believed.
I don’t want to give away any of the surprise, but by using three different KM processes (After Action Reviews, Peer Assists, and Best Practice sharing) results of the activity go from abysmal to unbelievable, increasing an average of 260%.
Even if you want to continue to be sceptical of the results that making better use of your organization’s knowledge can have and you think you can only attain a fraction of this, 10% of the result demonstrated in the workshop is still 26%. Isn’t that worth at least giving it a try?
It will officially be published in mid-January, so if you buy it before that, you get 40% of the regular price.
I did a workshop based on the book at KM World, on Nov 4th, that was well received, as well as a couple of book signings–it was great to talk to everyone about the book and how it can help them regardless of whether they are just starting with KM or at a point where they are re-evaluating their strategy after implementing KM for a few years.
I guess I have been busy, it’s been 6 months since my last post. One of the things that I have been busy with is finishing the book that I have co-authored with my Knoco colleague, Nick Milton.
Nick and I have written and book called, “Designing a Successful KM Strategy,” it’s being published by Information Today, Inc. Advance copies will be available at KM World, where I will be doing a workshop based on the book (Workshop W4) and a book signing.
I’ll post a link to their website once it’s available for order.
The following is a list of webinars that I presented over the last couple of months, with a link (click on the name of the webinar) to the recording. The webinars are based on my Ark Group Report, from May 2011, Aligning People, Process and Technology in Knowledge Management. Please feel free to contact me if you have any questions.
There are many types of technologies that can be used to support a KM program; many of them overlap which makes it difficult to pick the right one. Case studies of organizations that picked both the right and wrong technology will be discussed.
The common risks encountered in implementing a knowledge management program and what can be done to mitigate them are discussed. Case studies of organizations that both ignored and paid attention to the risks will be examined.
The key to success with technology is taking a balanced approach, considering people, process, and technology. By understanding people, and processes, the appropriate supporting technology can be selected and implemented. Case studies of organizations that both ignored and paid attention to the alignment of KM and the organization will be examined.
The process for determining supporting knowledge management technology is outlined in this webinar. The steps start with collecting organizational requirements and move through analyzing and resolving these to select the technology. Then moving on to designing and developing the technology platform, and testing the actual implementation. Finally, there is a discussion of the use and evolution the technology platform.
What are the requirements for KM success? Considering people, process and technology are key as is the roadmap process discussed in the fourth webinar, but what else is a vital part of success? Case studies of organizations that both ignored and paid attention to the requirements for success will be examined.