Radical KM, a story

Radical KM: why your organisation needs it now

Meet Sam, Chief Knowledge Officer at Widget Inc. she’s been working in knowledge management for more than 20 years, she’s passionate and knowledgeable and knows what it takes to be successful with knowledge management

Sam knows that there are lots of reasons to do knowledge management, but she also knows that her CEO’s favourite reasons are that knowledge is the only asset that grows when it’s shared—if she shares how to make a cake with you, you both now know how to make a cake, she doesn’t lose the ability to make a cake because she’s shared it with you. Tangible assets, like buildings and roads decrease in value because of wear and tear and will need to be maintained or replaced.

The second reason, and her CEOs favourite, is that knowledge management has been shown to have a positive impact on the stock market performance of an organisation. That is, the better an organisation does with its knowledge management activities, the better it performs on the stock markets.

With all the changes that have taken place in the last 20 years, plus the confusion and complexity introduced with the pandemic, Sam has been wondering how to adapt her KM activities to meet the needs of these changes. She hears about VUCA (volatility, uncertainty, complexity, ambiguity) everywhere, and certainly her organisation is not immune to VUCA.

Sam also hears a lot about how people need to be creative, and she’s noticed that creativity underlies a lot of other in-demand skills. She knows that creativity is what differentiates humans from technology and that creative practices and attitudes support both creative and sustainable leadership behaviours.

Sam knows that creativity is something that’s been educated out of us (certainly hers was in her quest to get good marks and a good job) and yet our organisations are in dire need of it because it fuels innovation and growth. On a personal level creativity also improves resiliency and helps cope with stress, something everyone could use in the current state of the world.

Knowing all these things has resulting in Sam’s being stuck, she doesn’t know what to do; she’s trying to figure out how to support the organisation through the current upheaval caused by the pandemic and other global events but there is so much noise, and so many people trying to “get back” to how things are, but Sam knows there’s no going back, that the organisation and the world need to adapt and move forward to a new normal.

One day, Sam was scrolling through the knowledge management tag on LinkedIn and came across a post about something called Radical KM and got very curious; she read a couple of articles and watched a recording of a webinar.

She discovered that Radical knowledge management takes people, process, and technology as they have always existed in knowledge management and adds creativity, and that creativity is a multiplier. It can be included anywhere there are knowledge management activities that involve people, which is most of them.

She learned about an organisation that had implemented the ideas encapsulated in Radical KM. The organisation had improved collaboration and trust, and they had been able to solve what had seemed to be intractable problems.

Radical KM focuses on the people component of KM. The creative activities it advocates for can help build relationships and help people get out of their boxes and look at a situation differently, coming up with new connections and ideas.

The MBA in her thought that adding creativity seemed counterintuitive. After all, western society been focused on being analytical and rational for hundreds (if not thousands of years). However, being analytical and logical is what got the world into the unsustainable situation that we find ourselves in. So, while it may not be analytical and logical and it may seem counterintuitive, it also seemed to be exactly what is needed.

Sam recognised that we need space for creativity in our organisations and our lives if we are going to be balanced and sustainable. Knowledge and continuous learning needs space for reflection so that people can make different connections and come up with new, innovative ways of resolving this the unsustainable situation.

Sam recalled Einstein’s words about ‘the thinking that got us into this situation is not the thinking that will get us out’ and realised that Radical KM and creativity might just be the shift in thinking that will get us out of this mess.

Sam decided to start piloting Radical KM and gather data and success stories so that when she spoke with the CEO, at the next quarterly meeting she would have the beginnings of a great story to tell.

Be like Sam, start your Radical KM pilot now.

Radical KM: a journey

(A story about Radical KM)

Meet Sam, Chief Knowledge Officer at Widget Inc. she’s been working in knowledge management for more than 20 years, she’s passionate and knowledgeable and knows what it takes to be successful with knowledge management

Sam knows that there are lots of reasons to do knowledge management, but she also knows that her CEO’s favourite reasons are that knowledge is the only asset that grows when it’s shared—if she shares how to make a cake with you, you both now know how to make a cake, she doesn’t lose the ability to make a cake because she’s shared it with you. Tangible assets, like buildings and roads decrease in value because of wear and tear and will need to be maintained or replaced.

The second reason, and her CEOs favourite, is that knowledge management has been shown to have a positive impact on the stock market performance of an organisation. That is, the better an organisation does with its knowledge management activities, the better it performs on the stock markets.

With all the changes that have taken place in the last 20 years, plus the confusion and complexity introduced with the pandemic, Sam has been wondering how to adapt her KM activities to meet the needs of these changes. She hears about VUCA (volatility, uncertainty, complexity, ambiguity) everywhere, and certainly her organisation is not immune to VUCA.

Sam also hears a lot about how people need to be creative, and she’s noticed that creativity underlies a lot of other in-demand skills. She knows that creativity is what differentiates humans from technology and that creative practices and attitudes support both creative and sustainable leadership behaviours.

Sam knows that creativity is something that’s been educated out of us (certainly hers was in her quest to get good marks and a good job) and yet our organisations are in dire need of it because it fuels innovation and growth. On a personal level creativity also improves resiliency and helps cope with stress, something everyone could use in the current state of the world.

Knowing all these things has resulting in Sam’s being stuck, she doesn’t know what to do; she’s trying to figure out how to support the organisation through the current upheaval caused by the pandemic and other global events but there is so much noise, and so many people trying to “get back” to how things are, but Sam knows there’s no going back, that the organisation and the world need to adapt and move forward to a new normal.

One day, Sam was scrolling through the knowledge management tag on LinkedIn and came across a post about something called Radical KM and got very curious; she read a couple of articles and watched a recording of a webinar.

She discovered that Radical knowledge management takes people, process, and technology as they have always existed in knowledge management and adds creativity, and that creativity is a multiplier. It can be included anywhere there are knowledge management activities that involve people, which is most of them.

She learned about an organisation that had implemented the ideas encapsulated in Radical KM. The organisation had improved collaboration and trust, and they had been able to solve what had seemed to be intractable problems.

Radical KM focuses on the people component of KM. The creative activities it advocates for can help build relationships and help people get out of their boxes and look at a situation differently, coming up with new connections and ideas.

The MBA in her thought that adding creativity seemed counterintuitive. After all, western society been focused on being analytical and rational for hundreds (if not thousands of years). However, being analytical and logical is what got the world into the unsustainable situation that we find ourselves in. So, while it may not be analytical and logical and it may seem counterintuitive, it also seemed to be exactly what is needed.

Sam recognised that we need space for creativity in our organisations and our lives if we are going to be balanced and sustainable. Knowledge and continuous learning needs space for reflection so that people can make different connections and come up with new, innovative ways of resolving this the unsustainable situation.

Sam recalled Einstein’s words about ‘the thinking that got us into this situation is not the thinking that will get us out’ and realised that Radical KM and creativity might just be the shift in thinking that will get us out of this mess.

Sam decided to start piloting Radical KM and gather data and success stories so that when she spoke with the CEO, at the next quarterly meeting she would have the beginnings of a great story to tell.

Be like Sam, start your Radical KM pilot now.

It’s Time for Knowledge Management to Evolve

There is no value in knowledge management, the value is in the learning and experience.

When I started out in knowledge management 20+ years ago, I defined knowledge management as the people, processes, and technology that allowed people to have the knowledge they needed when and where they needed it. It encompassed all three of people, process, and technology, not one or two of those things, and technology was an enabler, not the goal. Change management was a significant component as was having a strategy, working cross-functionally, and involving the various users and stakeholders that were involved and affected by what we were doing.

These ideas still hold true, but there has been a significant shift, because over the last 20 years what has become important isn’t finding the knowledge that has been written down and somehow codified, it’s not even about finding the person who knows what you need to know—although again, these are still useful and necessary, they are, however, not enough.

With the pace of change, and the constant evolution of what we know, as well as the uncertainty and, dare I say, chaos, that exists in our lives today—whether work life or personal life, what is necessary for knowledge management is knowing how to learn; knowing how to question; knowing how to discover.

Knowledge is no longer as static as it once was, and it has become increasingly context sensitive. We need to have the confidence to jump into the void and figure out what we need to know. That can, in part, be through referencing explicit knowledge, or finding the tacit knowledge, but it is increasingly through trial and error. Using what’s we know as a launch pad and iteratively discovering what works in our given situation.

Knowledge Management in 2020 is not about big programs and investments in technology, it is about how to take what you know and get started, discovering what you need to know as you go, one step at a time. The investment is smaller, and you’ll get there faster and more sustainably if you adopt these behaviours.

Knowledge management isn’t knowledge management, it’s continuous learning. It’s flexibly pivoting to adjust to a new environment, a new context, a new set of circumstances. It’s not being stymied by change, it’s embracing it. It’s experimenting to learn new behaviours and techniques and transferring those skills to new areas.

We do this through not just knowing, but through doing/making/experiencing, and, most importantly, through playing and engaging both the analytical and the creative.

How your KM Program can help you for life after Coronavirus (COVID-19), part 2

Right now (March 2020), hopefully, your KM Program is helping people adjust to remote work. Helping them use the collaboration tools that maybe they’ve only used occasionally before. Helping them facilitate engaging, creative online meetings . But once the initial panic subsides and people become more accustomed to working remotely, what next?

Lots of organisations have KM programs that focus on the traditional KM activities, things like lessons learned, communities of practice, collaboration; activities that support learning and creating new knowledge, or managing and sharing knowledge that already exists. My ex-HP colleague, Stan Garfield, published a list/ presentation of all the things that can comprise a KM program, you can find his list here. It’s a good list, especially if you are new to the world of KM.

When KM is done well, it is pretty invisible. Nobody really thinks about it, and that’s okay, until, it isn’t. Do you have a KM program that is invisible or non-existent? Maybe this is the first time you’ve thought about KM, or maybe you have an existing KM program that is looking to evolve. If you are wondering about the future of your KM program, read on, if not, you can stop now.

Things are shifting at an accelerated pace and also, somehow slowing down; things are chaotic, to say the least. How do we manage that chaos and come through it better off? How do the skills and abilities that exist within the KM Program and those activities help an organisation come through our current, chaotic situation and not just survive, but thrive afterwards, and maybe even during?

How can the KM program help?

KM programs that are successful are about learning, and adapting; they use people, process, and technology to support the organisation in effectively and efficiently using its knowledge and creating new knowledge.

How do those skills apply in this situation, how can the KM program facilitate the successful navigation of the current crisis and help the organisation adapt so that it is ready for what comes after?

What does come after? Do we go back to the way things were? Are things permanently changed?

No one really knows, although lots of people have guesses, and there’s lots of wishful thinking out there. It probably won’t be “business as usual”, but what exactly it will be is anyone’s guess, and depends exactly what happens during this period and how long it goes on.

So, how does the KM program help? What skills and abilities can they share and help others develop that can help.

In my experience, people who are successful in KM are often good at these knowledge culture behaviours:
• sharing openly
• willingness to teach, mentor, coach
• ideas can be freely challenged
• knowledge and ideas can come from other sources (e.g. other departments, organisations, and industries) 
• sharing comes through many different means:  conversations, meetings, processes, best practices, data bases, and questioning

How can these behaviours be taught, if people don’t exhibit them already?

Well, there are lots of different ways people might learn the things that give them the ability to exhibit these behaviours, some of them are learned when we are children (like learning to share) and stick with us, and others are learned and then forgotten as life progresses and evolves. As adults, how do we remember these behaviours or maybe even learn them for the first time?

The best way is to learn through doing, having the experience or insight ourselves, in a safe, supportive environment.

A group of people who often exhibit many of these behaviours and who are experts at working alone, but also collaborating to get things done, when they need to, are artists.

Artists have an attitude of curiosity, passion, confidence, and resilience, which they refine and hone through their artistic practice: perceiving, reflecting, playing, and performing.

KM Programs should be working with HR and management to help develop these skills and abilities in their staff. Why KM? Because it’s about knowledge creation, it’s about sharing and learning: that’s KM.

Learning these skills and applying them to business problems helps solve problems that may have, at one time, seemed intractable. It helps to develop solutions that are new and innovative.

Other businesses are doing this, have learned this already, isn’t it time your organisation did too, so that you can come out of this crisis ready for whatever is next?

Note: If you want to see/read more about what is possible by adopting an artistic attitude and practice, read, “Creative Company” by Dirk Dobiéy and Thomas Köplin. You can find more info and get a copy, here

How your KM Program can help you for life after Coronavirus (COVID-19), part 1

The previous post was about KM should be doing now, at the start of this COVID-19 Apocalypse, this post is how they can help the organisation prepare for life after Coronavirus.

How long is this going to last? No one really knows at this point estimates are anywhere from 6 months to 2 years. Some analysts suggest that we will have periods of tighter controls and looser controls, but first we need to “bend the curve” and stop this exponential growth. Even when a vaccine is developed, testing and then manufacture is going to take many months.

How can KM help moving forward?

In part this depends on whether the organisation sees KM as a “keeper of historic records and events”, i.e. more on the document/information management, lessons learned side of things, or whether they are seen as key enablers of collaboration, sharing, learning, creating new knowledge. Hopefully it’s the latter not the former.

What we know is that there is going to be uncertainty for a while, and we’re not sure what things will look like once we’re on the other side of this. How do we prepare for that?

By being adaptable and self-aware.

These things are ultimately up to the individual, not the organisation, and yet, the organisation can help. In particular HR, KM, and managers all have a role to play in encouraging employees to learn these skills and to become/be self-aware.

How?

Give employees the opportunity to learn, to try things out, to reflect, to ask questions. Wait, that sounds like knowledge management! It also sounds like quality management (plan-do-check-act), trial and error, being agile, and several other modes of learning/being.

Mostly it sounds like encouraging creativity. And what group are known for their creativity?

Artists!

So, what can we learn from artists? (Learning from other disciplines, that sounds like KM, too.)

First artists have an artistic attitude, they are curious, passionate, confident, and resilient. And then they refine and hone these skills through their artistic practice: perceiving, reflecting, playing, and performing.


Pausing for a second, we were all once creative, but our creativity was educated out of us:

On psychological tests of creativity:

Only 5 percent of people 18 and older registered in the “creative” range?

Among 17 year-olds, 10 percent scored “creative.”

But among 5 year olds, more than 90 percent demonstrated the creativity to suggest innovative ways of looking at situations and the ability to dream up new ideas.

Source:
https://ideapod.com/born-creative-geniuses-education-system-dumbs-us-according-nasa-scientists/

So, we were all artists/creative at one time and we’ve unlearned it. What do we do about it?

We develop an art/creativity practice. Except, we are doing it for another reason, we are doing it to re-learn something we lost. We are re-learning so that we become whole again, so that we can apply it in other areas of our life, because it’s been missing. We are doing it to help us be more successful in our careers, to bring us more balance and satisfaction. We are doing it to be more sustainable.

Back to the original question: How can the KM program help?

One of the motivations for doing KM has been about knowledge creation, some organisations have focused on that as a primary reason for their KM or a secondary reason for KM.

Knowledge creation takes space, it takes questioning, it takes trial and error, as well as collaboration and all those other Artistic Attitudes and Practices that were mentioned above.

To give people a sense of that, of what it feels like, what works and what doesn’t in a safe, supported atmosphere is key. So, in this case, we do, in fact, use art/creativity as a metaphor, as a means to an end.

How does it feel to experiment with different art supplies, or different creative modalities, e.g. poetry, music, to name two, although there are lots more? When people have these kinds of experiences, in a safe supportive atmosphere, it gives them confidence and resilience that transfers to other areas of their lives.

KM Programs should be working with HR to facilitate this experience and the building of these skills and abilities. There are benefits to the organisation as well as the individual–it’s a Win-Win.

But, it’s not a straight-line, the accountants will hate it, however, it is necessary if we are going to come out the other side of this and be able to move forward with whatever the future holds for us as organisations and individuals.

Note: If you want to see/read more about what is possible by adopting an artistic attitude and practice, read, “Creative Company” by Dirk Dobiéy and Thomas Köplin. You can find more info and get a copy, here

Reflecting on the week that was: November 9, 2019

I have had some interesting conversations this past week, both personal and professional and some that were in between. I was told that I was a pioneer, and inspirational. Being called a pioneer was new, so I particularly liked that.

After years of being asked, “what I do” I finally figured it out (I have another blog about that), which was very satisfying and revealing. Now that I know what I do, I can much more easily tell people, and explain why they need me to help them be successful with their digital transformation project (or other big, unwieldy initiatives).

However, something someone said, in one the conversations is still bouncing around inside of my head: they said, that people want to know how to break-through the shell of what they’ve learned/been taught. Which is a noble thought; an admirable goal.

But what strikes me is that they want a shortcut. They want a course, or a checklist, that when you do these things you will have become aware, you will have dropped your mask, you will have unlearned the negative patterns you have learned. And certainly, there are retreats you can go on, books you can read, therapy you can do, coaching or mentoring you can get, and they all help move along the path, but there are no shortcuts. It takes as long as it takes, it happens when it happens and even when it happens, it continues to evolve; it never stops, you never arrive. Get used to it.
We have been taught that if you take the course, get the certification, finish your “to do” list, that all will be right with the world, that we will be successful when that happens. But it’s a big, fat lie.

You define success, the same way you define happiness. Looking for external approval and validation is only going to make you miserable.

What is success for me? Having work that I like doing, working with people who trust and respect me, spending time with friends, painting, going to museums and art galleries, seeing art, going to jazz or classical music concerts, going for a walk in nature, people watching, allowing my mind to wander, spending time along (sometimes a lot of it), reading, watching movies, eating good food (especially with friends), connecting with people, sharing my story/experience, learning, experimenting. 

It has taken me a lot of time and effort to figure these things out, it’s not been easy, but I wouldn’t change it for the world. There are no shortcuts.

What do I Do: the box I fit into

What do I do?

I get asked this question all the time; for years I have been asked this question. At the beginning of my career I could say I was an accounting student, or an accountant, and people understood this. However, the more education and experience I got, the more difficult it became to say precisely what I did. 

When I became self-employed, I used to say that I did knowledge management consulting, and I did, but people (mostly) didn’t understand what that meant, so I tried to explain. I could give examples of projects that I had done and the impact that it had had, and they sort of understood, but not really. They smiled and nodded and we moved onto another subject.

I have been self-employed for 16 years, my consulting practice has changed and evolved, the “how” of what I do has changed. I now incorporate artistic methods/thinking into what I do (the truth is, they was there all along, I just didn’t have a name for it, much like the agile, and design thinking practices I incorporated in to my methodology, without having a name for them either). But, honestly, no one cares about the “how”, they care about the results. 

What are my results? 

I stop you from failing with your big, unwieldy projects and programs. Your big, cross-functional, cross-organisational initiatives, that don’t neatly fit into a box. Those initiatives that have lots of stakeholders, lots of moving parts, lots of conflicting objectives. They have technology, they have processes, they have people.

Examples: One organisation recognised an ROI of 165%, while another was prevented from throwing out a million dollar (Cdn) IT investment and starting over.

In the current environment, these projects are called digital transformation, and up to 95% of them fail. When I first started, they were mostly called knowledge management, and somewhere around 50% of them failed. Certainly, one of the first KM projects I did had failed twice previously under different project managers, and I came along and did it using an iterative, collaborative approach (what might be called agile and design thinking now). Not only did I have a successful pilot with 100 people, but eventually had almost 7000 people using the platform, which increased to 10,000 on the momentum of what I had started even after I left the organisation. 

Since going out on my own, I have helped other organisations do this—well, at least the ones that trusted me. There were some that were uncomfortable with my cross-functional, collaborative, iterative approach, and so shelved my work, which is their prerogative. 

My success is built on experience, trial and error, persistence, collaboration, communication, curiosity, critical thinking, leadership, and a willingness to admit that I don’t know the answer but I’ll find out. There is no course that teaches these things, only experience. 

Courses and certifications teach theory, they teach best practices. But as anyone who knows about best practices will tell you, best practices are dependant on the organisation, the situation, the culture, the people, the technology, and the processes. Best practices from one situation/organisation will not necessarily give the same results somewhere else. 

Experience takes best practices and asks the question, how do we take that and make it work here, in this environment, with this technology, with these people?

What do I do?

I ask the questions, and I successfully plan and execute big, unwieldy projects.

How not to fail at digital transformation

It is said that digital transformation projects fail up to 95% of the time! [1], I’ve seen slightly lower numbers, but still exceptionally high.

I’m not going to go into the why, the article I linked to above does that, and I will let you read that, what I’m going to tell you is how I implement digital transformation projects successfully, so that you can do it too.

One of the keys is to work across the silos of your organisation, this makes a lot of people very nervous, but it’s the only way to do it and be successful. This means talking to people, involving them, keeping them informed.

Another key is to involve the users. This often gets called design thinking, these days, but design thinking wasn’t something I’d heard of when I first did it 20 years ago, it just seemed to be the right thing to do. I certainly don’t know what would make people’s jobs easier, and reduce their workload, or at least not increase it, so I ask them. I talk to them about their processes, what they call things, how they are organised. The things that worked for them, what didn’t work for them.

Once I get their input I create wireframes or prototypes and validate them with the people I’ve talked to, making modifications where I’ve misunderstood something or not asked enough questions. We often do this 2-3 times until we get it right. This gets call agile, trying and failing, or iteration; again it just seemed to be the right thing to do when I first did it. I was realistic enough to know that I wasn’t an expert in whatever my users were, so if I was going to help them, I was going to need their help–it was a team effort, we were in this together.

Something else that is critical is keeping everyone informed: users, management, other stakeholders. We have regular emails, updates, and meetings as well as documents being posted online for people to access. It takes a lot of communication: A LOT!

I ask questions and ensure alignment. When something doesn’t make sense, I go back to the users, the use cases they had described, the organisation’s vision or strategy, whatever helps me ensure we are moving in the right direction, in the best interests of the people I was working with and the organisation as a whole. If I have conflicting information, we talk about it and make a decision, sometimes, I make the decision, sometimes the team does, whatever keeps us moving towards the goal. The times that I make the decision, I explain my rationale and reasoning, so that people don’t feel excluded, like I have “done it to them”. We are in this together, we only succeed together.

I treat people like equals, with the trust and respect they deserve. They come to trust me, and work with me to achieve our objectives. It is hard. Lots of people don’t like it. Lots of people want a command and control approach, but that’s not going to be successful. We’re in the age of the knowledge worker, and have been for a long time. It demands a different approach than the industrial age.

You have to be passionate, tenacious, and willing to admit you don’t have all the answers but you’ll find out. Success takes leadership, not a place on the hierarchy.

I am Stephanie Barnes and I am … magic


(I am like a Tardis—I look ordinary, but contain powers beyond your imagination)

I don’t fit in a box
I work in the white space between the boxes

I don’t conform
I am a leader and a follower
I am analytical and creative
I am process-driven and flexible
I do digital transformation and culture change
I am a program and project manager and a performer of tasks
I get things done and I leave them until it is time to do them
I balance people, process, and technology
I balance business and technology
I am a bridge builder and an island
I like data and I think it’s pointless
I like theories and practicality
I create strategies, I implement them, and I go with the flow
I like the simplicity of black and white, while loving the energy, chaos, and emotions of layers of colours
I am patient and impatient
I rush ahead and I wait and see
I accept the things people tell me as true, and I ask lots of questions
I love silence, jazz concerts, and the symphony
I love the stillness of nature and the buzz of city life
I like order while finding it boring
I like chaos while finding it overwhelming and requiring order
I am a twin and an individual

I am organised chaos

Why do I do these things?

Because I am an expert and a novice
Because I am experienced and skilled, collaborative and curious
Because I am searching and challenging boundaries
Because I wonder what happens if…

An update and some thoughts on creativity and honesty

Wow, so much is happening, and I seem to have fallen behind in my plans to blog and share this experience more regularly as well as share interesting info about creativity and innovation. So, let me catch you up a bit.

In the last few weeks I have been planning and delivering a several workshop on creativity and innovation, and how to incorporate these ideas into people’s everyday lives, whether that is on a personal or professional level. It has been great fun, and I’ve received some wonderful, insightful feedback on how to make the workshops even better, which I am extremely grateful for!

I got a bit of disappointing news that the innovation trip to Silicon Valley that I was going to facilitate some sessions on was cancelled, and in fact the business unit that was in charge of the trip has been absorbed back into the main company, and none of the trips that were being planned are going to go ahead.

On Friday, September 7th, I attended my first Creative Mornings: Berlin meeting, the theme was <chaos>, which definitely spoke to me, both from the painting that I do, as well as my consulting work in knowledge management, where I had given myself the title, “Chief Chaos Organiser”. I enjoyed the session very much and am looking forward to future meetings. During the session the organiser stated that they were looking for a speaker for the October meeting, where the theme is <honesty> and I thought, I could do that, so was one of 4 people who spoke to him afterwards about speaking next month. The abstracts/outlines are being reviewed, so I don’t know right now, if mine will be selected or not.

While I was working on my abstract, I realised just how important this theme is to me. I went from thinking, “omg, what I am going to talk about?” to, “omg, I have so many things I could talk about, how am I going to narrow it down?”, which was a nice problem to have. The theme touches, not just my consulting work, but my painting.

The thread that runs through both areas of my life is the idea of being honest about who I am and what I want for my life. I went back to the idea of how creativity is educated out of us in order to conform and fit in and be like everyone else, and for myself, and many others, I have spent a great deal of time and effort to figure out what that is: what do I like, what do I want for my life, what career do I want, where do I want to live????

So much of what I learned in 20 years of education was about doing what was expected of me, trying to fit in, be like everyone else, make the adults in my life happy, somewhere along the line, I stopped asking the question, “what do I want”, and started asking the question, “what am I supposed to do?”, which is the totally wrong question to ask, although I only realised that years later.

I had learned so well, to not be honest about who/what I was and wanted, that I hadn’t even realised it, until NONE of it had worked out the way it was “supposed to” and I was left with nothing of what I was “supposed to have by now”.

Since that time, I have tried out lots of things, some I liked, some I didn’t. I hated rock climbing. But I love being self-employed and having the flexibility and freedom to do the things I have done: worked with international clients, spoken at conferences around the world, published various books and articles. I love the painting that I do, and sharing it with people in my exhibitions, and on my website. I love living in Berlin, and am so glad I made this move, it has opened up a whole new facet of my life, and I’m doing things I could never have done if I had stayed were I was. That’s not to say everything has been easy, the move to Berlin is quite possibly the most difficult thing I have ever done. Making new friends, getting connected and integrated into life here, and learning German (which is still a work-in-progress, but I refuse to give up), has been HARD, but I have no regrets, and am grateful and consider myself lucky to have this experience.

Starting Entelechy, is both the realisation of my own potential, and gives me the opportunity to help other’s realise their potential whether it’s on an organisational or personal level.

Entelechy is honestly who I am, and why I’m here.

Edit: as of September 10 at 10am CET, I just got word that my proposal to speak at the Creative Mornings: Berlin event in October has been accepted! Woo hoo! Here’s the link: October talk