Radical KM Institute Announcement

There are now three courses/programs available on the RadicalKM.Institute website.

The White Belt course has been available since earlier this year (February 2024), and is an introduction to Radical KM, it is free. You can find out about it here.

The Green Belt course has just been released (November 2024). It takes Radical KM a step further, with more complex ideas about implementing/using Radical KM. The course includes videos and other supplemental information. You can find out about it here.

Finally, an comprehensive program including 1:1 coaching. This program is designed to complete the Radical KM picture and help knowledge managers implement Radical KM in their organisation by providing in depth Radical KM knowledge and 1:1 coaching. You can check it out here.

As always, if you have any questions, feel free to get in touch, I’m always happy to talk. You can book a time with me here.

Creating a knowledge sharing culture

Are you wondering how to create a culture more conducive to knowledge sharing, collaboration, innovation, trust, and respect?

Radical Knowledge Management will do that for you.

Implementing Radical KM addresses a whole host of challenges being face in organisations and really is the silver bullet it appears to be.

ProblemSymptomArts-based Solutions
Uncertainty and exaggerated sense of urgency▸ People are stressed, worried, overwhelmed▸ Support mental health and well-being
▸ Creating space for reflection
No sense of purpose/meaning▸ Disengagement
▸ Connections have been broken
▸ No sense of belonging
▸ No empathy and compassion
▸ Build teams, connections, engagement
▸ Build a sense of belonging
▸ Build/develop empathy and compassion for self and others
Lack of Agency▸ Don’t know what they want, what they can do, what is possible
▸ People starting to think like AI/ computers
▸ Build sense of purpose and meaning, big picture
▸ Create/develop agency
Lack of critical thinking▸ Don’t know who/what to believe
▸ Lack of curiosity and creative problem solving
▸ Critical thinking to discern what is real and what is fake
▸ Support trial and error, and iteration

You can check out my recent ReWorked column for more information or watch this webinar I did with KMI.

Radical KM Workshop Feedback

I was recently asked to help a university class that was working on a module entitled, “creating, managing and using knowledge in organisations”. The instructor is someone in my network who wanted her students to learn about Radical KM. Due to technical reasons it wasn’t possible for me to lead the session live.

The students watched a recording of a webinar I did about Radical KM and then the instructor lead them through the workshop that I had prepared and sent her. What follows is the email I received back with the classes comments and reflection on the session. I have removed any identifying information for privacy, otherwise what follows is a straight cut and paste.

Hi Stephanie,

I hope this message finds you well. 

On behalf of the class, I just wanted to express our gratitude for preparing today’s workshop. It was a refreshing change for us, and everyone had a lot of fun. I just thought I would summarise our thoughts below:

As in your video seminar, beginning with the flower meditation served as a way to concentrate our focus on the workshop, and allowed us to clear our minds of any other conflicting thoughts. For me, doing this meditation with the class as opposed to on my own, forced me to concentrate more on my flower. However, the collective energy in the room definitely improved since we had all engaged in the same activity to start our day. Some individuals in the class visualised imagery in relation to flowers in their garden or that they had bought as part of a bouquet, linking the meditation to everyday life.

We chose to build a business case for arts-based practices within a law firm, specifically pitching to senior management. In our initial discussion, we decided that this case should be presented by a dedicated KM team, ensuring robust evidence to back up the importance of arts-based practices. We also discussed issues surrounding the use of language like ‘radical’ and ‘creative’, and concluded that the best interests of the law firm should be the primary goal (i.e. billable hours).

The first scribble drawing exercise left us feeling chaotic, energised, surprised and stressed at points. Our stream of consciousness writing exercise following provided an opportunity for us to document our feelings in the moment. For myself, I found that each new scribble drawing that landed in front of me was not what I was expecting. It was very interesting to see how each member of the class interpreted the scribble drawings differently.

Reflecting on this, our following discussion on our business case centred on the benefits of arts-based practices for relaxation, fresh perspectives and taking a break for logical thinking. We added to our business case suggesting that implementing these practices in a law firm would allow for more contribution, an improvement in culture and employees feeling more present. We decided that these practices should be started in a trial so that Senior Management have the opportunity to see how they would fit with practicing law.

The major theme that emerged was nostalgia. It seems that the freedom of a blank piece of paper and an abundance of colouring materials sparked memories of an incredibly tangible time in our lives. I found myself wanting to be very logical with my second scribble. I wanted to make sure that I could definitely fill the page in 5 minutes by choosing the most appropriate pattern – making sure I didn’t run out of time. I am a very logical person when it comes to problem solving so this exercise has prompted me to try and take more creative and abstract approaches in the future.

Our last discussion on our business case led us to decide that Senior Management would just have to try a meditation or scribble method to reveal the true benefits. In our case we would argue that these methods are appropriate as they do not require preparation, promote child-like energy, provide a step away from work and offer personalisation. This way, management could trust that each individual in the organisation is empowered to take arts-based practices and customise it to their needs.

Overall, the class found this a great exercise to implement some of the other ideas we have discussed throughout the semester and truly see them in practice. This was a very insightful an enriching workshop, thanks again!

Kind regards,

Three Often Overlooked Benefits of Arts-Based Interventions in Your Organisation

Three Often Overlooked Benefits of Arts-Based Interventions in Your Organisation:
1. Strategic Decision Making
2. Talent Management
3. Adapting to Technological Changes

You might be wondering how incorporating arts-based interventions into your organization can enhance these areas. Allow me to enlighten you.

Arts-based interventions (ABIs), when integrated into regular practices, unlock dormant skills and abilities that have been overshadowed by years of traditional education and societal expectations. Our conventional educational systems emphasize logic, rationality, rigid processes, and hierarchical thinking—a pedagogy centered around control, seeking the right answers, earning good grades, and perpetuating the past, rather than exploring and creating the future.

ABIs reignite our curiosity and playfulness, fueling a continuous desire to learn and evolve. They guide us to take measured steps, reflect on outcomes, and then take the next leap forward. By appreciating the interconnectedness of things, we start recognizing the significance of systems, networks, and connections.

Specifically, the utilization of ABIs enhances strategic decision making. When ABIs become an integral part of your routine, they enable you to see the bigger picture and the interconnected nature of things. They amplify curiosity, prompting better questions and uncovering more possibilities. ABIs facilitate diffuse thinking, enabling you to forge more connections and make decisions that align with strategic intent.

In terms of talent management, ABIs foster teamwork, communication, and collaboration. They inject fun and enjoyment into the workplace, reducing stress and boosting resilience. ABIs also empower individuals to solve problems more effectively, enhancing employee engagement and reducing turnover. Moreover, they contribute to the development of leadership skills and core transferable skills such as communication and critical thinking, while nurturing personal growth.

Lastly, ABIs help individuals adapt to change, be it technological advancements or other shifts in the landscape. By bolstering resilience and adaptability, ABIs cultivate flexibility and curiosity, enabling employees to seamlessly incorporate new technologies and ideas into their work.

Does all of this sound like some sort of magical solution? Well, ABIs indeed possess these remarkable qualities and more. We have long underestimated the potential of our brains, focusing excessively on the analytical side while neglecting the importance of balance between analytical and creative thinking. It’s time to rectify this imbalance and unleash the full power of our minds.

ReWorked Column

I have started writing a regular column on ReWorked, my goal is to write 10 columns per year.

The first one was posted on April 5th and you can find it here: https://www.reworked.co/knowledge-findability/its-time-for-radical-knowledge-management/.

This first one is an introduction to Radical KM, and I will be sharing my thoughts on a variety of Radical Knowledge Management and Knowledge Management related topics over the coming months.

I hope you’ll subscribe and follow along on the journey.

KM Matters

Just a quick note to update everyone, my chapter on creativity and innovation and their link to knowledge management has now been published in the book KM Matters, edited by John and Joann Girard.

This is a link to the US Amazon site, but it is available in all of the Amazon sites. https://www.amazon.com/Knowledge-Management-Matters-Leading-Practitioners/dp/197440319X/ref=sr_1_1?ie=UTF8&qid=1519657750&sr=8-1&keywords=KNOWLEDGE+MANAGEMENT+MATTERS

Let me know if you have any questions or would like to talk about the ideas I talk about in the chapter.

Productivity, is that all there is?

We seem to have spent so much time in the last 100+ years trying to drive efficiency and effectiveness into our processes. How to do things faster, with more quality, with better outcomes, reduce waste, reduce re-work. These are not bad things, but in our push to be effective and efficient many of our organizations have removed time for reflection, for questioning, for considering alternatives out of the process.

That’s not to say that there hasn’t been a lot of innovation in the last 100+ years, there most definitely has been. Whole areas of study have been developed/discovered, new technology is being developed all the time, but what about the “smaller” things, everyday things. What happens when we take away the time to think and reflect? We do things by rote, not thinking about if that’s the right thing to do, we get tired and suffer burnout, we start to make mistakes and treat people badly because we have focused on efficiency and effectiveness to the detriment of the system as a whole (see United Airline’s complete failure to respect passengers  (https://fortune.com/2017/04/11/united-airlines-video/ and https://innovationexcellence.com/blog/2017/04/17/innovating-for-a-worse-customer-experience-insights-from-united-airlines/ and https://www.theblaze.com/news/2017/03/27/united-airlines-bars-teens-from-flight-for-failure-to-meet-dress-code-social-media-erupts/)

How do we bring that space for reflection, for some humanity back into our activities? By introducing time. Time for reflection, time for learning, time for asking questions, time for talking to other people, time for doing things differently, time for experimenting. Time.

The Art of Innovation Workshops

Innovation and creativity, powerful skills we need for differentiation purposes in business, and to which we are attracted as humans. Sadly, too often we let self criticism and anxiety hold us back from being creative.

What can you do about it?

Come to one of our workshops in London (June 8 and 9)  or in Berlin on July 4-5. In London we are doing 2 1-day sessions, and if you sign-up early you will get a ticket for an evening event on June 8th. In Berlin we’ve decided to delve a little more deeply into the ideas and experiences that are possible in this domain, so the workshop is 2-days, with an evening event on the first day.

Isn’t it time to do things differently?