The Decline of Conversation and Collaboration?

I came across this post/article today discussing the decline of conversation and collaboration, so thought I would share.

As someone who uses technology a lot (or maybe that should be more than I would like), I would tend to agree with his theme. I think we have lost the art of conversation and the ability to listen and negotiate and understand a different perspective. We see this play-out everyday at work and in the world around us e.g. politics and customer service: everyone wants things their way and doesn’t want to have to discuss their beliefs.